Dr. Fimple and Staff,
I wanted to let you know how much I appreciated you fitting me into your already busy schedule, and for making my visit a very pleasant experience. The procedure itself was painless, your staff is very professional, and once I got home and the local sedation wore off, I have been pain free ever since. I have not had to take any pain medications since before the procedure.
You were extremely accommodating on fitting me in, and made sure everything went well. Continue providing the patient experience you have established, it is second to none. Recognizing that emergencies do arise, and being able to fit them in the way you do is appreciated.
Many thanks, and much continues success on your business.